Field service web app
A mobile-friendly web app for scheduling jobs, capturing site reports and sharing status with clients.
The challenge
Job details moved between spreadsheets, messages and paper forms, so status was always out of date.
What we did
- Worked with technicians to design the job and reporting flow
- Built a responsive web app that works on phones
- Connected it to scheduling and client reporting
The outcome
Everyone works from the same live job list, and clients can see progress without having to ask.